Shipping Policy

PRIVACY
Personal information that you provide to Beauty Spa Expo, Inc. will be used only for the service you have requested. Beauty Spa Expo, Inc. does not sell, rent, or lease personal data to third parties. However, we do share your information to the manufacturer primary to process an order and for warranty services. When providing your information online or over the phone, you will be automatically subscribed to receive email promotional, survey, and updates delivered by Beauty Spa Expo, Inc. If you prefer to have your email removed, you may do so by sending us your request to info@BeautySpaExpo.com

METHOD OF PAYMENTS
We accept wire transfer, direct deposit, bank draft, certified checks, money order, or financing. A 2.9% processing fee may be applied for credit card transactions over $4,000 or more. We require the Credit Card Authorization Form sign, email, or fax on credit card transactions. A minimum of 35% initial deposit is required to reserve or for special custom products. Tax may be applied for certain states and/or financing programs. For orders shipping to California, a 8.00% sales tax must be included. The balance and payment must be paid in full before shipment for all equipment. For international customers, we only accept wire transfer.

STEPS TO PLACE THE ORDER
When you are ready to place the order, please call 1-888-904-5858 to ask for products availability and shipping cost. We will ask for your full name, shipping address, email address, contact phone number, and credit card information if purchase using credit card. The information you provide will be confidential and will be not be shared to any third parties other than the manufacturer to process the order and for warranty services. Once the order is placed, we will send you the sales receipt via email or fax. The tracking number will be sent to your email when products are shipped or at your request.

SHIPPING INFO AND CHARGES
Orders are normally take up to 24 hours to process. You will then receive a sales invoice via email or fax. We require you to sign and fax back to Beauty Spa Expo, Inc. for us to process the order. Otherwise, we assumed the information is correct for which you will be responsible for all errors that may occur. Within the U.S. it is typically 5 to 10 business days to receive your products. Additional lead time is required for special orders which may take from 4 to 6 weeks. Shipping is typically free for most pedicure spas to a certified business address location within the 48 states; exceptional is depending on the amount of unit purchase. For salon furniture and beauty equipment orders, please contact our sales representatives for a shipping quote. Delivery will be by a freight carrier. Typically, the driver will place the products curbside. The driver is not responsible for unloading or delivering the products inside a business or garage. Additional charge of $85 may be applied for lift gate service delivery. For residential delivery is $85. Please take your time to inspect all boxes carefully before you sign the delivery receipt. If you notice or discover any damage to the boxes, please let the driver know of the situation and make sure to note it immediately on the report. Contact us with any issue.

RETURNS AND CANCELLATIONS
The manufacturer will accept the return of undamaged goods, in the original boxes and unopened, within 7 days of delivery. A restocking fee of up to 35% will be applied for all cancel orders. The customer assumes all responsibility for delivery costs both ways. Please keep all original boxes for any return units. The customer must also call in advance for authorization to return. A cancellation fee of 10% plus 2.9% credit card fees (if paid by) of the total amount will be applied if the order is cancelled one day after the order has been placed. All pedicure spa parts are not refundable or exchangeable. Please make sure to verify with verbal, pictures, & descriptions before purchase.